Your glove source since 1996
Customer Service
Customer Service
Your questions answered
Sizing
Payment
Shipping
Returns
Security & privacy
Sizing
Our convenient sizing guide is available from the link to the left under QuickLinks, or click here
Payment
By credit card
We accept Visa, MasterCard, American Express and Discover. You can safely enter your credit card details via our secure server, which encrypts all submitted information. Once the transaction is completed we do not retain your confidential information.
By check or money order
We accept checks or money orders denominated in U.S. dollars as payment for all orders. To pay by check, simply select "Check" in the shopping cart. Once you have fully submitted your order, you will be provided with an address to which to send payment. Currently we are only able to accept postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must also have a valid nine-digit bank routing number (ABA code) MICR-encoded on the bottom of the check. Paying by check does slow down your order somewhat, we don't ship the items to you until your funds clear. We cannot process checks over the telephone.
Shipping & delivery
We ship most orders in 1-3 "Business" days. We use all major mail carriers to ship orders including UPS, FedEx, and USPS (United States Postal Service). Depending on conditions, we reserve the right to use the carrier of our choice.
Standard Shipping:
Most ground shipped packages are delivered within 3-5 "Business" days after the day they are ordered. For an additional charge, we can expedite delivery to most destinations.
Expedited Shipping (Air):
We offer Next "Business" Day and 2-Business Day shipping. Expedited shipping is not available for items shipped to PO Boxes or APO/FPO destinations. Air shipments are shipped same day for completed orders before 2 p.m. ET Monday - Friday; otherwise orders completed after 2 p.m. and on weekends are shipped the next "Business" day. Saturday deliveries are not available to some locations. Call us if you need a Saturday delivery.
PO Box Shipping
Most items can be shipped to a PO Box, If we determine that an item cannot be shipped to a PO Box, we will contact you to provide a physical shipping address.
APO/FPO Shipping
Most items can be shipped to APO/FPO destinations. Items are usually delivered to the US military post office within 5-10 days after they ship.
International Shipping
We ship to most International locations and U.S. Territories.
Duties and Taxes on International Shipments
There may be duties and taxes imposed on your orders that aren't reflected in our prices. Check with your local Customs office for those charges. In addition, some countries may charge an additional handling fee for delivery within that country.
Rates
Rates are calculated in real time by USPS and by weight for UPS. Rates will be calculated during order processing. The "actual" rate will be shown prior to completing your purchase.
Shipping Schedule & Delivery Options
USPS
First Class: 2-5 Days
Priority Mail: 2-3 Days
Express Mail: 1-2 Days
UPS
UPS Ground: 1-6 Business Days
UPS 2nd Day Air: 2 Days
UPS Next Day Air Saver: 1 Day
International (USPS)
Priority Mail International: 6-10 Days
Express Mail International: 3-5 Days
Returns
Our exchange and return policy is simple. Within 30 days of receipt of your order, you may return any pair of gloves in its original condition, or any gloves you didn't enjoy or wanted to exchange for a different size. To return any gloves, except special ordered or special made gloves, no call is required. Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. Ship to the address indicated below. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment.
If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:
Exchange Department or Returns Department
Gloves-Online, Inc.
261 Towerview Court
Cary
NC 27513
USA
We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.
Security & privacy
The Gloves-Online Safe Shopping Guarantee protects you while you shop at Gloves-Online.com, so that you never have to worry about credit card safety. Period. We guarantee that every transaction you make at Gloves-Online.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Gloves-Online.com.
We will only use the information you supply us with to fulfil the order that you have placed with Gloves-Online, Inc. We will not call you regarding promotions and we will not share you phone number or email address with anyone except as necessary to complete your order. Gloves-Online, Inc. will not sell your personal information to any outside entity.